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Algoshop AI Chatbot &Live Chat

by algoshop.ai✓ Built for ShopifyChat · #48 in category
Tracking since Jan 20, 2026

Review summary

94 reviews on the listing
4.8★
5 ★
8894%
4 ★
11%
3 ★
33%
2 ★
00%
1 ★
22%

Last 30 days

4.8★

89 new reviews

▬ in line with all-time

Recent reviews

20 most recent
★★★★★My StoreUnited Kingdom · Oct 10, 2026

I’ve never experienced faster response times on the Shopify App Store. The devs are clearly experts who know their tech inside out, and they solved my complex API question on the spot. Huge shoutout to the technical team for being so proactive. They didn't just answer my question; they actually optimized my chatbot's logic to make it run even smoother on mobile.

★★★★★alwinshopHong Kong SAR · Sep 30, 2026

Algoshop AI Sales Chatbot has helped me streamline and answer quick questions very easily. Hope this helps out fellow small business owners! Their support team are also incredibly helpful and kind! Genuinely a very good app for small business. I am a 1 man operation and it is very difficult to handle all the inquires and messages I get.

★★★★★SmileyWorldHong Kong SAR · Sep 30, 2026

Algoshop makes our life a lot easier. After setting everything up — which is not a small thing — the onboarding was super smooth. Customer service is top-notch, it’s incredible how they always answer super fast. Really useful app, congrats!

★★★★★LORIVINEHong Kong SAR · Sep 30, 2026

The support team responds instantly — truly impressive. Every answer is clear, detailed, and actually helps solve the issue instead of generic replies. Great app and customer service!

★★★★★AKAK BODYJEWELRYUnited States · Sep 30, 2026

Algoshop helps us streamline our customer services process process by filtering out repetitive requests and offering a quick and easy way to assist customers with more difficult questions. Also, they have a super friendly and reliable support team themselves who are quick to assist us at any time.

★★★★★EMOTOPOGRAPHYUnited Kingdom · Sep 30, 2026

Great prompt support by the them, feature-rich and affordable compared to the competition, definitely recommended

★★★★★ODIN-WHEELSChina · Sep 30, 2026

Great app! The interface is modern and fits any store. The AI agent is super helpful if you can’t monitor 24/7 or hire staff. The built-in FAQ page is a big plus since Shopify lacks it.

★★★★★Taloya LightingHong Kong SAR · Sep 30, 2026

I’ve been using the Algoshop app for my Shopify store, and it has been an excellent experience. The app works smoothly and helps me manage customer communication more efficiently.

★★★★★WoolenmakerUnited States · Sep 30, 2026

About 2 hrs into the set up and 5/5 so far. Integrations with Shopify is great and it comes with a chat where you can chat directly with their team. Highly recommended!

★★★★★IRON LILIESUnited States · Sep 30, 2026

This chatbot is very easy to use,and the customer service is helpful and always replies iin a short time.

★★★★★CHILE EXPERIENCIAChile · Sep 30, 2026

cruza información

★★★★★Petal & StillHong Kong SAR · Sep 30, 2026

Fantastic chat widget. Fairly customizable and the support is great. Def recommend. I was able to do with this what I could not do with Shopify Inbox.

★★★★★AFLLEHong Kong SAR · Sep 30, 2026

I was able to use a lot of cool features without any charge I appreciate the support for helping me set up this app all without cost

★★★★★MY DIARY CRASHEDChina · Sep 30, 2026

The customer support is very friendly and helpful. I highly recommend trying this app if you like FREE and want first class customer service.

★★★★★Datanala Hair StoreChina · Sep 30, 2026

So far so good, all the features you want up front to start your support on your site. Hoping to use this as much as I can for my site, as I am one person, but this should help. The support team was great when I needed a few questions answered.

★★★★★RedcampUnited States · Sep 30, 2026

We’ve been using Algoshop AI Chatbot on our Shopify store and it’s already taken a huge load off of customer service. It handles the bulk of repetitive questions about shipping, orders, and meal details so our support inbox stays way cleaner. Training it on our FAQs and pages was straightforward and ongoing, and customers got fast, accurate answers even after hours. Overall it feels like having an extra support rep who never sleeps and keeps getting better the more we use it. It's also a great lead generation tool and they're still innovating.

★★★★★Fantastik CuriosUnited States · Sep 30, 2026

I’m really impressed with the proactive triggers you can set up in the backend. I noticed a jump in sales after I set the AI to offer a discount code whenever a customer spends more than 60 seconds on a specific product page. It’s much more effective than just waiting for them to ask a question.

★★★★★Love & Frontline.merchCanada · Sep 30, 2026

It’s honestly amazing that an app this powerful is so easy to set up on Shopify. I had the AI digesting my product manuals and answering live questions within ten minutes of installation. The UI is clean, straightforward, and actually fun to use.

★★★★★DANJEWChina · Sep 30, 2026

The abandoned cart recovery feature is surprisingly effective. The AI pops up with a little interactive card when it detects someone is about to leave, and it’s helped us recover quite a few sales that would have been lost otherwise. It feels very proactive rather than just passive support.

★★★★★GloryangHong Kong SAR · Sep 30, 2026

I love the "human takeover" feature. I can monitor live chats in real-time and step in the second I see a regular customer asking for something specific. It makes the transition from AI to human support feel completely seamless and professional.

Review locations

Top countries by review count
Hong Kong SAR
3335.1%
China
2021.3%
United States
1617.0%
United Kingdom
1111.7%
Canada
22.1%
Italy
22.1%
Germany
22.1%
Greece
11.1%
Uruguay
11.1%
Australia
11.1%