Seriously bad support - removed app had been using for months but they didn't even bother providing support.
Alert Me! Restock Alerts
Review summary
254 reviews on the listingLast 30 days
18 new reviews
▼ 1.0 vs. all-time
Recent reviews
20 most recentNon-existent support. The app worked fine for many months, but when we moved to a new theme, auto-install did not work. Contacted support 4x over period of three weeks with request for help with reinstallation, no answer whatsoever. Now have to move to different app and lose all existing sign-ups. WASTE OF TIME AND MONEY -- AVOID.
customer service 0 no response whatsoever waited for two weeks for them to respond and help us with installation process but pointless after dozens of emails we've sent. I gave up and uninstalled the app.
I was a little nervous after reading some of the recent negative reviews about poor customer service but I had no problems. Kimberly helped me fix a problem I had after I changed some products. Edit:She has also added a send now feature that we requested for products that we restock with lower inventory that didn't trigger the automatic notification. Very Helpful, Thanks!
Had to immediately uninstall. Every prompt has you waiting in front of the spinning wheel of death. Literally useless.
A great app that integrates easily that's easy to install and use. Thanks for creating this. 5 stars.
I deleted the application and it still appears on the store. Interesting and very very beautiful :(((. Probably will continue to charge. You can not make a filter on products, you can not make a filter on customers you can not make a filter for the value of products or number of products. More precisely you can't do anything, you have to analyze registration by registration
Just installed, tested it and... So far, so good!! The setup was easy, using it for products only. :o)
This is a great app for keeping an ear to the ground on what products your customers are most interested in, even when supply chain issues hurt your inventory levels. Support has been excellent as well - fast to respond, but also quick to take action and make changes when needed. No regrets and an excellent value!
This app is the best back in stock app I have used. Been using for months now and it's been perfect!
The best $5 I’ve ever spent. This app is what every small business owner needs. It helps you stay in tune with your customers and know exactly what they want. It also helps eliminate excessive inventory.
Great little app! During Covid and even now we've had so many products that were out of stock and it was great to have a way to alert the customer when it was back!
As a wholesale business with lots of sku's these automated restock notifications are really helpful. Any questions I had were answered by support. So really happy with it. Thanks.
Super app !! not so expensive for an app like this and it really help. Also the support is very efficient, they replied me asap when i had problem last week ! I recommand
Great app. I love the ability to keep my customers in touch with our available stock all the time. And when I had issues and needed support, Kimberly was great to get the customizations in place for our site. Highly recommend this app, thank you!
Great support, easy to use and set up app and an initial confusion on whether or not the revenue is recorded was quickly cleared up - revenue IS recorded but with no currency indicator, and I misunderstood the original response. So 5 stars, great app and support, thanks Kimberly. Any further data on revenue is always welcome as it helps us track what is working and what isn't and I appreciate your comments
Works fine!! And great to have a free plan, appreciate that. Some feedback/tips/suggestions for the app: - it would be great if the buttons were customizable between round corners and square. - it would be great to have an option to change the fonts in the emails aswell as the other buttons so it can be more cohesive with the rest of the store
I contacted the app before hand to check if they had a possibility to migrate notifications from another app, and I got a quite prompt reply that yes they could do that once we have installed the app. But as soon as we installed the app and paid for the plan, the customer support stopped answering. I contacted them 5 times, without an answer. I would stay away from this app. It works ok, but if you ever need any help from the customer team, you probably won't get an answer.
A must have! This app has made me thousands of dollars by keeping people informed on when products come back in stock. If you are starting out, sometimes run out of stock, and want more revenue then installing this app is the first step you should make. It reduces the cost of running out of stock and gives another chance to keep in touch with the customers.
Great app for automatically sending notifications for customers who sign up for out of stock - eliminates need for an additional workflow. Thanks folks! https://www.dopeboo.com