FormCRM Contact Form Builder

I was looking for an app to use for a page I was creating. After I installed the app, support reached out and offered to help. I told them what I needed and they made it happen! The customizations are great and I also like it that the interface is user friendly.

I've been happy with this app — the free plan already meets all my requirements, so there's no pressure to upgrade. The support team also deserves credit: responses come on time, and they addressed my exact question with screenshots rather than generic replies.

Great Team and the form is great and super easy to make, and if issue comes team is very quick to respond and solve it, highly recommended

We use FormCRM for our corporate inquiry form on Shiny Craftshop and have been very happy with the result. We needed something more advanced than a basic contact form, including conditional fields, custom styling, different inquiry paths, email notifications and an automatic response to the customer. FormCRM gave us the flexibility to build exactly that while keeping the form visually consistent with our Shopify store. We had a few details to work through during the setup, particularly around our Zoho SMTP configuration, and the support team was responsive, patient and genuinely helpful in getting everything working correctly. The final result is a professional form that fits naturally into our corporate landing page and works well for our needs. It is also nice to see a smaller team actively supporting and improving their product. Happy to recommend FormCRM.

As someone without any prior experience in form creation, this AI Form builder is incredibly easy to use and create custom forms. I have created surveys, product return form, and appointment booking form in no time. The only thing I am missing is - there is no option to export the form-filling data. In order to be able to export the data in Excel, I hope they will create an export to Excel option. Overall, this app has significantly enhanced my store's functionality and customer engagement capabilities. It's an excellent tool for anyone looking to create forms and manage customer data effectively, regardless of their technical expertise.

We recently migrated our website from a WordPress and WooCommerce setup to Shopify. Our previous setup relied heavily on Zoho One for triggering marketing automations and managing multiple workflows based on form submissions. Moving to Shopify, we were faced with the challenge of replicating these workflows and creating forms that matched our site's theme, including complex, multistep forms. Unfortunately, Shopify's native options fell far short of meeting our needs. Initially, we explored bespoke development solutions, which came with significant costs. That’s when we discovered FormCRM by Axilweb Limited, and it completely transformed our approach. FormCRM not only met all our requirements for form creation and styling but exceeded them by providing an AI-driven prompt system. This feature allowed us to create highly complex, multistep forms simply by crafting a well-written prompt. The resulting forms matched our theme's styling perfectly, right out of the box—saving us significant time and effort. What truly sets Axilweb and FormCRM apart though, is their exceptional support. When we explained our need to create a customer directly from a form submission and the option to add tags for triggering workflow automations, their team didn’t just listen—they acted. Axilweb implemented these features into the app, tailoring it to our exact needs. Their responsiveness and willingness to adapt the app for their users’ requirements are unparalleled. FormCRM is far more than just a form builder. It bridges the gap between simple form submissions and powerful workflow automations. It’s not just the best form creation app on Shopify—it’s a comprehensive solution for businesses that need seamless integrations and robust automation capabilities. If you’re looking for a powerful, flexible, and user-friendly form creation solution on Shopify with exceptional support, FormCRM by Axilweb Limited is the clear choice. We couldn’t recommend it more highly.

Highly recommended – Great app & even better support! We actively use FormCRM: AI Form builder & CRM in our Shopify store and we’re absolutely thrilled! The app itself is well-designed, stable, and offers everything you need for modern forms and efficient CRM integration. But what truly stands out is the outstanding customer support provided by Adnan and the entire team. Whether it’s small questions or custom requests – the team responds quickly, kindly, and with real problem-solving skills. Not only were all our inquiries handled promptly, but they even added special features just for us, tailored exactly to our setup. That level of service is incredibly rare! The app is already excellent – but the customer service has far exceeded all our expectations. A big thank you to Adnan and the dedicated team behind FormCRM. You’re doing an amazing job! A clear recommendation from us!

We were looking for form builder that was easy and quick to set up, had conditional logic, notifications, and form layouts that would fit with the aesthetics of our site. We are very pleased with how FormCRM checks all boxes. The built-in AI creates accurate forms that need very little adjustments, if any. The form status feature (new inquiry, in progress, reviewed, etc.) is a valuable plus as it allow us to quickly follow up on each submission within the app, without having to manually export and consolidate data elsewhere. We had a few questions during the implementation, and the support we received from the customer service team (thank you Adnan!) was excellent. We absolutely recommend this app!

Amazing app, with all the bells and whistles required for not only basic forms but also for more complex, logic-based forms. Great support, fast responses, and resolutions to any questions or queries. We would recommend this app for any form related need.

Great Service with fast support. Super elastic form, highly recommend

This app is one of the best form apps I have used, and the team is very supportive and helpful.

I’ve been using it on my Shopify store and it works seamlessly. The features are exactly what I needed, and the setup is very straightforward. What makes it even better is their fantastic customer support — quick, friendly, and always willing to go the extra mile to help.

This app is very user-friendly, and the support team is quick and outstanding. I was missing a feature, and the next day they added it to the app. Really impressive!

Very good and easy to use app. The support team is super quick, helpful and responsive. Can only highly recommended!!

Great app for what I need BUT with efficiency in customer service! Thank you

Easy to use app and supergood and fast support in case you have a question about a form or setting that you want to make. I recommend this app!

Building was super easy. When I needed support with the set up on my store I got it super fast. The only problem is some translation problems when you change the page language from English to any other language.

Great Custom Form Builder! & UI looks modern.

Amazing app, and its free! thank you so much for this.