UpPromote Affiliate Marketing

Tommy was very helpful today in answering a question I had about billing. He gave clear answers and provided the solution I was hoping for. In short, I'm very satisfied with that part.

Tanie was incredibly helpful! I'm still pretty new to the app, and she guided me through it and showed me where to find the preview for our Affiliate Guide page. Quick to respond and made everything easy for a newbie like me.

precisely, ergonomically attractive

Tommy took the time to explain everything and helped me set up my registration page 10/10 app

So far it seems to be very good! Hopefully we will keep the track together and will run smoothly all the time. Customer support fast and easy - 5* Thank you

great help! with Lina

Mandy from UpPromote is amazing. She took her time to answer all of my questions and even gave me some helpful tips relevant to recruiting high-quality affiliates. I highly recommend UpPromote!

my support service (Tanie) knows her stuff very well. Super prompt in replying too.

does exactly what its supposed to. great support as well. Tommy was a great help when i needed it

Support for this app is great. Thank you Maya .

Tanie was wonderful. Fast and effective. This is the type of support that my company loves.

Excellent support through chat!

This app is a perfect fit for our company. Its very easy to use and setup. Customer service has been outstanding (Thanks Tanie)

Thanks to Tanie for quickly resolving the issue and for the great customer service!

Disappointing Creator Discovery — Expensive, Poor Filtering, and Wasted Time I installed UpPromote for my Shopify store to build a commission-based affiliate program. While the basic affiliate management features seem functional, my experience with the paid Creator Discovery add-on has been extremely disappointing. 1. You pay to discover whether a creator is even relevant. Creator Discovery limits the number of detailed profiles you can view. The Starter add-on costs $39/month and includes just 35 profile views. Essential information, such as audience geography and estimated fake followers, is often only available after consuming one of those views. 2. The “Creator location: United States” filter is misleading in practice. I specifically need creators who can reach U.S. customers. Yet several creators identified as U.S.-based had surprisingly small American audiences. Some had only around 12%, 27%, or 36% of their followers in the United States. I understand that creator location and audience location are different metrics. The problem is that there is no audience-country filter available in the search interface, so you must spend your limited profile views just to discover whether a creator reaches your target market. 3. Search filters are inadequate. Finding relevant creators is unnecessarily difficult. Searching for specific topics such as hair serum or supplements produced no results with my other filters applied. Removing those restrictions returned a large number of poorly targeted profiles that required extensive manual screening. 4. Engagement rates can look impressive while actual video reach is extremely low. I found creators with engagement rates above 7% whose Reels averaged fewer than 700 views. Without carefully examining individual reports, these accounts can appear much more commercially promising than they actually are. 5. There is no clear indication of which creator profiles you've already reviewed. This is a basic workflow feature that should exist in a paid discovery tool. When browsing dozens or hundreds of candidates, it becomes difficult to track previously inspected profiles and avoid wasting limited views. After spending considerable time reviewing creators, I found very few strong matches for my U.S.-focused affiliate program. The combination of limited profile views, insufficient audience targeting, weak discovery filters, and poor workflow management makes this add-on frustrating and inefficient. My recommendation to Shopify merchants: think carefully before paying extra for Creator Discovery. UpPromote needs better audience-location filtering, transparent reach metrics, and proper tracking of previously viewed creators. For a small business trying to build an affiliate program without a large influencer marketing budget, this experience has been particularly disappointing.

Great app and excellent customer support! UpPromote works really well and makes managing our affiliate program easy and efficient. The platform is intuitive, reliable, and offers everything we need. A special thanks to Evans from the support team for his kindness, professionalism, and quick assistance. He was very helpful and attentive to our needs. Highly recommended!

We had issues deleting spam/fake affiliates who managed to signup for our websites affiliate program. Mandy was very helpful in quickly assisting us to remove these fake signups. Thank you so much for the speedy, helpful service.

Wir sind gerade dabei alles einzurichten und Tanie vom Kunden-Support antwortet nicht nur sehr schnell, sondern auch kompetent und lösungsorientiert. Ich freue mich schon auf die weitere Zusammenarbeit.