SASO

Affiniv Net Promoter Score NPS

by AffinivSurvey · #51 in category
Tracking since Oct 12, 2026

Listing content

Currently live on the App Store

Name

Affiniv Net Promoter Score NPS

Subtitle

Net Promoter Score NPS, CSAT Surveys over Email, WhatsApp, SMS

Introduction

Measure NPS & CSAT on WhatsApp, Email and SMS. AI finds what customers love and what to fix

Details

You want to know which customers love your brand and where you need to improve. With Affiniv, you can send NPS or CSAT surveys via Email, WhatsApp, SMS after their order arrives. Beautiful, one-tap surveys that your customers respond to. AI reads every comment and groups it into themes, so you see what to fix without reading all the replies. For unhappy customers, tickets can be created automatically in Gorgias, Zendesk, etc. You can get responses on Slack and reply directly from the dashboard

Pricing

7 plans
freeFree
  • Up to 100 orders
  • Survey on Thank You page and Email
  • Marketing Attribution, Demographic, NPS
  • AI-powered analytics Dashboard
monthly$49/mo
7-day free trial
  • Up to 1,000 orders
  • Survey on Thank You page, Order page
  • Marketing Attribution, Demographic, NPS
  • NPS, CSAT Survey on Email, WhatsApp, SMS
  • AI-powered analytics Dashboard
monthly$99/mo
14-day free trial
  • Up to 5,000 orders. Extra 1,000 @ $15/m
  • Survey on Thank You page, Order page
  • Marketing Attribution, Demographic, NPS
  • NPS, CSAT Survey on Email, WhatsApp, SMS
  • Ability to target new vs repeat customer
  • AI-powered analytics Dashboard
  • Integrations: Slack, Email alerts, Sheet
  • Support via email and Zoom
monthly$199/mo
14-day free trial
  • Up to 15,000 orders, Extra 1,000@ $10/mo
  • Everything in the Growth Plan, Plus ---
  • Unlimited Surveys on all channels
  • Agentic Workflows
  • Custom Dashboard and Reports
  • Advanced Integrations
  • Assisted Onboarding and Priority Support
yearly$490/yr
7-day free trial
  • Up to 1,000 orders
  • Survey on Thank You page, Order page
  • Marketing Attribution, Demographic, NPS
  • NPS, CSAT Survey on Email, WhatsApp, SMS
  • AI-powered analytics Dashboard
yearly$999/yr
14-day free trial
  • Up to 5,000 orders. Extra 1,000 @ $15/m
  • Survey on Thank You page, Order page
  • Marketing Attribution, Demographic, NPS
  • NPS, CSAT Survey on Email, WhatsApp, SMS
  • Ability to target new vs repeat customer
  • AI-powered analytics Dashboard
  • Integrations: Slack, Email alerts, Sheet
  • Support via email and Zoom
yearly$1999/yr
14-day free trial
  • Up to 15,000 orders, Extra 1,000@ $10/mo
  • Everything in the Growth Plan, Plus ---
  • Unlimited Surveys on all channels
  • Agentic Workflows
  • Custom Dashboard and Reports
  • Advanced Integrations
  • Assisted Onboarding and Priority Support

Media

7 assets
Embed surveys in Thank You & Orders Pages for a better responseSelect cohorts, cool-off period, and add branching logicUse the analytics dashboard for channel-wise LTV and moreIntegrate with your daily-use tools to automate loop closurePost-Purchase Surveys on Thank You & Orders PagesSend NPS, CSAT Surveys by Email, SMS, WhatsAppPost-Purchase Surveys on Thank You & Orders Pages

Developer

Affiniv5.0 ★ across all apps4 apps published