I downloaded this app 3 days ago. This is by far the worst app I have ever downloaded on the shopify app store because: - the instructions are beyond unclear. It seems like the perfect app on the app store but in reality the functions don't work and setting them up is very confusing - the support is off on vacation or something... I have emailed their support multiple times every day for help and I haven't received one response. Very confused about this since every review on this app is 5 stars and mentions immediate support... I am writing this review to save anyone the hassle of downloading a poor app that will cost you more time than it will save you. I am also hoping the app will see this and finally respond to our emails as their app code is still installed on our store and is causing errors so this is a very urgent issue we need resolved..
Advanced Wholesale/Discounts
Review summary
12 reviews on the listingLast 30 days
1 new review
▼ 3.1 vs. all-time
Recent reviews
12 most recentBased on the other apps from Shine Dezign, we decided to give this one a go as well. Communication and support has been on point as always. Can't recommend their team enough!
The user effects are okay, but not fully satisfy my need at present. But the service team is good. They can solve my problem in time.
The product is great, it works very good! The product is working properly as it is described. The configuration is easy and simple to make and the support attention is from another world, actually great. Thanks to the developers of this app!
I was initially having trouble with using this as first-time use but the issue was resolved immediately, kudos to this team! Assisted very quickly. Thank you!
I used the app for setting up for wholesale customers, I found the support was very good and worked with me to fix any issues, I can recommend this app highly.
There were a few glitches and perhaps the integration with Shopify is not as elegant as it could be but it does the job and the team have been very helpful in getting the app set up.
The app charged me for a plan instead of the free-trial offer listed below. I sent info to the company, and I am getting no response. I would like a complete refund as I do not wish to use this app in the future.
The app is very easy to use. When we had an issue support team was very responsive, quick and helpfull.
App functions exactly as advertised! This amazing app allows us to onboard new wholesale customers and provide them with discounted volume pricing. The developers are extremely friendly, they reply quickly and are very helpful! I highly recommend this app to anyone selling wholesale products!!!!
so far so good. easy to set-up, quick response from support. Only thing is, the wholesale form loading is really slow
The app has been working flawlessly for a while now, with no interruptions or issues. Everything runs smoothly, and I’m very satisfied with its consistent performance. Looking forward to continued reliability