I just installed this app yesterday. I was having an issue with some coding within my theme. I contacted the developer and within minutes they were online and willing to help me. We stayed online for 2 hours helping me perfect my store. True definition of customer support. Thank you for an amazing experience. I feel confident in this app and will definitely recommend.
Advanced PreOrder‑ Partial pay
Review summary
166 reviews on the listingLast 30 days
22 new reviews
▼ 0.5 vs. all-time
Recent reviews
20 most recentVipin was awesome at helping me get the app to work properly on a 3rd party Theme. We didn't even have to involve the developer which has never happened. He was professional and efficient and knew the urgency of getting the app up and running. This app is amazing if you are looking away to take preorders without a bunch of personal time tracking the information needed for preorders.
This app does what it says it will do. Ran into some theme trouble and support (Rikita) was awesome!. Definitely a must for any business that needs partial payment. This is a great tool. Just wish it had a list to click to see what pre orders have been set up for quicker reference.
great and fast support. app does the job too. I didn't have the chance to dig deep into the settings but it does what i wanted it to do and the team was happy to customise it to work on my theme
I have used this app for pre-orders for two products. Had some initial troubles with language as we have our website in DE and ENG, however the team responded swiftly and had it fixed quickly. So far so good! Keep up the great work!
Very quick customer service, Helpful app for Pre-Order Specially Sandeep, Vikas Thanks and Keep it up
This app is very good and helped me creating pre-order option and partial payment for attracting the customers, And mainly the support team has very good response and solving the our requirement quickly.
It hides my Add-to-cart button on Product Page, I deleted this App immediately once I received the call from my customer who can't buy the product he wanted. But it still hiding my Add-To-Cart and now I need to contact my web developer to clear all leftover codes. I hope the App developer di the testing first before quietly updating from the background next time.
Great app & even better customer support! Vikas helped me at 2am his time in order to provide me with an issue on my store. Very helpful & happy! Recommend highly for a pre-order app! Had issues & Vipin spent hours figuring it out with me. The support team on this is unmatched! Amazing App & a must have for all stores!
It hides my Add-to-cart button on Product Page and doesn't work with other apps. And we pay the best plan, was a total disappointed
Unfortunately the app caused problems with my website, my mega menu stopped working, the add to cart button also wasn't there, the developers were trying to help but unfortunately with different issues over 3 days it was not worth continuing with the app, I deleted the app initially within 8 hours of installing and opting for the higher level, then reinstalled the free version so developers could try and fix the problems and was charged $17.99 NOT IMPRESSED
Updates: They changed the name of their server, https://secure.gatewaypreorder.com/ - so that's great! Thank you for this. App is running smoothly to date, no hiccups. Thanks guys!
Installed but shown error, tried to contact support, but email and phone can't get though, don't know if this app still available
Shikha and her team are extremely helpful and professional. We've asked for numerous custom tweaks in order for their app to match our website and ways of work and they've responded positively to each one. I fully recommend the app and most importantly the team behind it.
I tried more than 3 apps for activate pre-order and partial payment for my products. But this is for sure the best. The plan price is correct, and the customer service is amazing! They helped me a lot to activate the pre-order service. Thank you!
I have just started to use this app on my store and it has proven to be invaluable to me. I am not very technical minded and have particularly impressed by the support I have received to my countless emails looking for help . Vipin has been so helpful and patient with me. I would highly recommend the use of this app.
Seems like it would be great if all you were doing was pre-orders. Using it with any type of discount doesn't work at all so it fails for my needs. Support says it works fine with coupon codes (and automatic discounts aren't supported) but on entering a discount code, app reports discount is invalid.
I needed an app that would do both preorders and partial payment. Tried a dozen apps, and all were deficient in some way. Advanced Pre-Order is a lot more polished than most preorder apps, has simple straightforward pricing, and the support I got from Vipin is just amazing. Never had to wait more than an hour for a reply, questions were promptly and courteously resolved—all that before I paid them a single penny! I'm a happy paying customer now.
I have been testing this app for a few weeks now and all I can say is, if you are looking for an app that has partial payments for your pre orders, look no further because this app is a MUST for your Shopify store. I have tested so many different apps on the market and none of them came even close to how well-built this app is. For starters, the layout is very simple, you can easily get your pre-orders running in minutes, if your store relys heavily on partial payments such as mine, this app is built 100% for that. I had a slight issue where the text of the partial payment was clipping over my review section on my product pages, Vipin was easily able to fix this. The support team are very friendly and easy to work with. Words can't express how easy this app has made my life so thank you for making a simple and easy app to use!
Big shout out to Vipin! This guy is an absolute dream to work with! I can highly recommend this Advanced PreOrder app. I compared this app to 5 or 6 others in the Shopify App marketplace, and this one seemed to tick most of the boxes - so I gave it a go. It was excellent out of the box, but thanks to Vipin's great work the functionality has got better and better! Product: 10/10 Service: 11/10 Keep up the awesome work, Vipin and team! :) Andy Red Candy Director