SASO

ACF: Metafields Custom Fields

by ArenaCommerceMetafield · #13 in category
Tracking since Dec 3, 2025

Review summary

104 reviews on the listing
4.5★
5 ★
7875%
4 ★
1313%
3 ★
66%
2 ★
11%
1 ★
66%

Last 30 days

3.5★

14 new reviews

▼ 1.0 vs. all-time

Recent reviews

20 most recent
★★★★★Picket&Rail Singapore's No.1 Premium Solid Wood Furniture & Custom Lifestyle RetailerSingapore · Oct 6, 2026

The app looked really good at the start. But the thing that did the whole app in is the import sample data. This wipes out all that you have created earlier if you use it accidentally. Lost 4 hours of work. Just too sensitive in a team environment. A supposedly useful feature is its Achilles heel. Thank you for your reply. Saving a template feature is quite important. Changed from one to three stars for sincere reply.

★★★★★LĒNUSUnited States · Oct 6, 2026

I'm pretty sure most of these reviews are fake, since they seem to have tons of people someplace in Asia doing their amateur support (probably writing all the reviews as well). The tab edits are not being saved and I've been trying to fix this one problem for over a week already. Horrible technical support, amateurs, now are offering to work for $30 per hour. They're reply: "Sorry, ACF only supports you to manage meta fields (data in the backend). About theme display, please contact your theme developer to fix how it displays. I see you 3 text custom fields for your tabs. You may change it to HTML fields for easy custom content for better layout results. We may help you change it with a custom task fee for the theme customization. It will take about 2 hours to do. Total cost: $60. If you want to do it, please let me know, I will process it."

★★★★★DELIGHT OptoElectronics Pte. LtdSingapore · Oct 6, 2026

Very Bad! App dashboard not loading.I have try many time but load any more. Just useless this app is.

★★★★★besoulfullIndia · Oct 6, 2026

Greate, I love to use this app and it's working as per my requirement. If I need any help I will email your support ID.

★★★★★Hamilton Theatrical devCanada · Oct 6, 2026

I used this app to help me add extra variants to products beyond the standard 100 variants allowed.

★★★★★NEGRONI WEB STOREJapan · Oct 6, 2026

とても便利に利用しています。 ページを自由にカスタマイズするためにこちらのアプリが必須でした。 ただし商品情報を更新したり編集する際に、アプリを起動する必要があるので、やや不便に感じることはあります。

★★★★★Babau BarcelonaSpain · Oct 6, 2026

La verdad soy nuevo en esta app, es para que pare de saltarme el Pop Up. Estoy creando nuevos productos y salta cada vez la reseña.

★★★★★MONROWUnited States · Oct 6, 2026

Only complaint is that when I export multiple products to copy and paste custom fields, the details custom field does not always upload correctly if I change anything on the csv. Otherwise great app.

★★★★★RejuranUnited States · Oct 6, 2026

The app is great for customizing the site to look and run the way you want. It helped us get the functionality and the design.

★★★★★HumBirdGermany · Oct 6, 2026

The app mostly works great but the bulk edit option does not. You still have to go to every item, expand the field, and save it for the bulk edit to process. Overall, a great app I use to edit custom fields.

★★★★★Swig LifeUnited States · Oct 6, 2026

We loved this app for the longest time, but it's been down the past few days, and have had zero communication from them, even though I've emailed them a few times. We usually access it daily and have not been able to so it's affecting sales on our website. I really hope they get back to us soon. 9.17.2021 UPDATE: ArenaCommerce reached out quickly after receiving this review and additional contact through Shopify Plus Support. I was not aware, nor was it obvious, that support requests only occur in their support portal and not via email. Upon logging into their support portal I did see that they responded to my initial email for help very quickly, and that information did solve my problem. For those of you that are considering this app, just be aware that they have a support portal that you need to create an account on, vs just being able to communicate requests via email. Other than this misunderstanding, I do recommend the app. We use it for a large variety of different features on our website and it works perfectly.

★★★★★WolkenfeldGermany · Oct 6, 2026

Is the Tool currently offline? I can't get access to the dashboard, I get the following error message: "app.advancedcustomfield.com refused to connect." The app was working well until 2 days ago when it stopped working. We build our whole store with it so we can't access any of our functionality to change, adjust etc. Pretty bad timing as there are a couple of sales ahead starting tomorrow :/

★★★★★OrthomechanikGermany · Oct 6, 2026

Hi there, we are facing the same issue, "app.advancedcustomfield.com refused to connect". Hope you can fix it quickly. once fixed I will change the review to 5 starts, as it's a great app

★★★★★ShakúffUnited States · Sep 19, 2026

We have been getting "ourstore.myshopify.com refused to connect" the past 2 weeks anytime we try to open the app. I've left two support tickets, no one has got back to me. And when I try to create an account on their portal to see the tickets, it says I'm not allowed on the portal. Then when I tried contacting them on their general site's form, after form submission it says "the site can't be reached". Is this app now dead? What is going on? I'll happily update this review if you guys actually get back to me and help us get the app running again. Please assist!

★★★★★Scintera Pty LtdAustralia · Sep 4, 2026

Great pre-sales support on important questions. I look forward to using this app. Fast to respond to enquiry as well.

★★★★★Pure for MenUnited States · Sep 4, 2026

Pretty satisfied so far with this app, but it can be a bit confusing to set up until you work with it a bit. We use it to add sections to our product pages as well as collection pages. App WILL NOT stop asking me to leave a review. I can't open it without it asking me multiple times. My recommendation would be to not be as pushy about them.

★★★★★Perfect Paper CompanyUnited Kingdom · Sep 4, 2026

Highly recommend. Lets us customise the free template we use more easily. Developer had no issues with set up.

★★★★★Hakuna PetsUnited States · Sep 4, 2026

Great add on, but kept prompting to review to be able to use it. And you have to use a minimum 100 characters to be to submit a review.

★★★★★LudisphereFrance · Sep 4, 2026

M'a permis de faire quelques modifications de champ méta. Gratuitement. Simple et pratique

★★★★★Healthspan HolisticUnited States · Sep 4, 2026

I had a very custom project to complete and the support team walked me through every step of it...Thank You So Much! :-)

Review locations

Top countries by review count
United States
3836.9%
United Kingdom
1110.7%
Canada
1110.7%
Germany
98.7%
Australia
87.8%
France
54.9%
India
32.9%
Singapore
21.9%
Japan
21.9%
New Zealand
21.9%