SASO

Abandon Aid

by CoolenceAbandoned cart
Tracking since Dec 3, 2025

Review summary

46 reviews on the listing
4.8★
5 ★
4393%
4 ★
12%
3 ★
00%
2 ★
00%
1 ★
24%

Last 30 days

5.0★

1 new review

▲ 0.2 vs. all-time

Recent reviews

20 most recent
★★★★★Juicerville.caCanada · Oct 6, 2026

There are many useful apps for Shopify stores, but very few that can be considered absolutely critical. Abandon Aid is one of those critical few. With a 25% recovery rate and flawless performance over the last 9 months I just couldn't be happier. On the two occasions that I needed some support the response was lightning fast.

★★★★★ACE HackwareUnited States · Sep 5, 2026

Coolence is AWESOME. I switched from AbandonApp and have never looked back. Cleaner, less cluttered interface and awesome support. Get it now! Update 12/10/14: Still using it 2 years later, still loving it just as much!

★★★★★OTAAAustralia · Sep 5, 2026

Love the application already, easy to install and great customer service =)

★★★★★Oregon T ShirtsUnited States · Sep 5, 2026

We love this app because it helps us to re-market to clients that were in the checkout process, but simply either forgot to checkout, or got distracted from placing an order.

★★★★★Simplyasp TechUnited States · Sep 5, 2026

Works like a charm, I cannot count how many times this helped to bring the customer back. Works hard everyday, so I don't have to. Thanks.

★★★★★Gamers247United Kingdom · Sep 5, 2026

Works as advertised and generated more income because of it.

★★★★★Fox and WolfSpain · Sep 5, 2026

Didn't work. Installed and we've had a number of abandoned carts and no one received the automatic email. I would not recommend it!

★★★★★Evolve - Electric Longboards & Motorized Skateboards AustraliaAustralia · Aug 23, 2026

Are we happy with this app - hell yes!! One day after installing and two emails sent to abandoned carts and the second customer replies and completes a sale! Best investment our business has made!

★★★★★Watermelon RedAustralia · Aug 23, 2026

Selling to customers who've already started to checkout is a no-brainer. We loved how easy it was to install this app. eChic.com.au for Watermelon Red

★★★★★Pumped Up SupUnited States · Aug 23, 2026

The app just recovered an order worth over $1200. I would say the Abandon Aid has paid for itself!

★★★★★Couch Potatoes FurnitureUnited States · Aug 23, 2026

we cancelled our account and we're still being charged. nobody responds to our emails. i'm not sure if this app is a scam.

★★★★★CaudabeUnited States · Aug 23, 2026

Does exactly what it's supposed to do and was painless to install. This is how all Shopify apps should work!

★★★★★Casa do CodigoBrazil · Aug 23, 2026

Easy and safe. Pretty much everything that you need.

★★★★★Movie Buff 4 EverUnited States · Aug 23, 2026

I wish I had starting using this app right away. The amount of recovered sales due this this app is much larger than I could have imaged. If you are not using Abandon Aid, you are leaving money on the table. Great app!!!

★★★★★MuseumsetcUnited Kingdom · Aug 23, 2026

Definitely works for us - makes us many times more in income than the small monthly fee :)

★★★★★Dr. Christopher's HerbsUnited States · Aug 23, 2026

It's a great little app that does what it says it will do!

★★★★★gammalabsUnited States · Aug 23, 2026

This app is definitely an essential tool for any Shopify user. Within hours we were able to recover and order and the app had already paid for itself! The customer support is also top notch. Their rep was able to help us out with any issues we were experiencing with great success and their response time was rather quick as well. We give this app two thumbs up!

★★★★★Made Strong™United States · Aug 23, 2026

So happy I downloaded this app. I've only had it for a month and Coolence has recovered more than enough orders to cover its monthly cost x10!

★★★★★DATSUSARAUnited States · Aug 23, 2026

Seems to be working well so far, good stuff and easy.

★★★★★Steranko ClothingUnited Kingdom · Aug 23, 2026

To be fair, thought we'd use this on trial and then probably not bother after that, but in the space of a week, the app has paid for itself for a year. A no-brainer really...

Review locations

Top countries by review count
United States
3065.2%
United Kingdom
715.2%
Australia
36.5%
Canada
24.3%
India
12.2%
Spain
12.2%
Brazil
12.2%
New Zealand
12.2%