SASO

SB: Helpdesk, Live Chat & FAQs

by Shark Byte, IncHelpdesk · #39 in category
Tracking since Dec 3, 2025
Visibility
16
▲ 5 vs 30d ago
Avg. keyword position
26.8
▲ 1.7 positions better
Rating · Reviews
4.7 ★ · 316
▬ no new reviews in 30d
Category rank
#39 Helpdesk
▼ 5 places worse

Performance vs. changes

Rank timeline, annotated with every listing & review event

Dots on the line are listing & review events — hover one for the change and its 14-day impact. Click a ranking row to focus its line.

Change log

Aug 23
PRICING

Pricing plans changed

Advanced: $498.96/yr → $49.99/mo · Basic: $5.99/mo → $59.99/yr · Standard: $19.99/mo → $199.99/yr · Free, Advanced, Standard +1 updated

▲ avg position 30.0 → 27.3 across 114 tracked keywords (2.7 better)

14-day window after vs. before — correlation, not proof.

Aug 23
MEDIA

7 screenshots replaced

7 added, 7 removed

▲ avg position 30.0 → 27.3 across 114 tracked keywords (2.7 better)

14-day window after vs. before — correlation, not proof.

Aug 23
LISTING

Details changed

435 → 491 characters

− Enhance customer support with HelpCenter—an all-in-one Helpdesk, Live Chat, and AI-powered FAQs. Create FAQs instantly with ChatGPT-4 and tr…
+ HelpCenter combines a Helpdesk, Live Chat & AI FAQ Builder to simplify customer support. Create an SEO-friendly FAQ Page, Product FAQ sectio…

▲ avg position 30.0 → 27.3 across 114 tracked keywords (2.7 better)

14-day window after vs. before — correlation, not proof.

Aug 23
LISTING

Introduction changed

88 → 94 characters

− Boost support efficiency with integrated Helpdesk, Live Chat, AI FAQs, and Product Tabs.
+ All-in-one Helpdesk with Live Chat, AI FAQ Builder & Product Tabs for faster customer support.

▲ avg position 30.0 → 27.3 across 114 tracked keywords (2.7 better)

14-day window after vs. before — correlation, not proof.

Aug 23
MEDIA

App Icon changed

The listing icon image was replaced.

▲ avg position 30.0 → 27.3 across 114 tracked keywords (2.7 better)

14-day window after vs. before — correlation, not proof.

5 events since tracking began← Last 90 days

Rankings

Click a row to chart it
KeywordRankΔ 30d90d
HelpdeskCATEGORYIN CHART#39▼ 5
ChatCATEGORY#139▼ 1
collapsible faq#1▬ 0
チケット管理#1▬ 0
langshop#2—
omnichannel support#2▬ 0
カスタマーサービス#3▬ 0
ai faq builder#5▬ 0
faq sections#5▲ 1
faq app#6▬ 0
114 keywords tracked · showing top 10All keywords →