Aug 23
PRICING
Free Helpdesk plan updated
Plan details changed, price unchanged.
▼ avg position 27.1 → 33.7 across 105 tracked keywords (6.6 worse)
14-day window after vs. before — correlation, not proof.
Kim‑Managed AI Native Support
by KIMCC INCHelpdesk · #53 in category
Tracking since Dec 3, 2025
Visibility
2
▼ 1 vs 30d agoAvg. keyword position
34.4
▼ 1.9 positions worseRating · Reviews
5.0 ★ · 5
▬ no new reviews in 30dCategory rank
#53 Helpdesk
▼ 12 places worsePerformance vs. changes
Rank timeline, annotated with every listing & review event
Dots on the line are listing & review events — hover one for the change and its 14-day impact. Click a ranking row to focus its line.
Change log
Aug 23
MEDIA
3 screenshots replaced
3 added, 3 removed
▼ avg position 27.1 → 33.7 across 105 tracked keywords (6.6 worse)
14-day window after vs. before — correlation, not proof.
Aug 23
SEO
Title Tag changed
− Kim: AI Helpdesk & live chat - Free Customer Support Helpdesk & Live Chat with AI | Shopify App Store
+ Kim‑Managed AI Native Support - Free Customer Support Helpdesk & Live Chat with AI | Shopify App Store
▼ avg position 27.1 → 33.7 across 105 tracked keywords (6.6 worse)
14-day window after vs. before — correlation, not proof.
Aug 23
LISTING
Details changed
150 → 488 characters
− Kim's platform helps growing brands manage customer inquiries effortlessly, with no cost for a helpdesk. Deliver great support and start sav…
+ Kim.cc is a human-supervised AI native service for Shopify brands. Sentinels, trained CX experts, implement, train, and QA the AI on your ow…
▼ avg position 27.1 → 33.7 across 105 tracked keywords (6.6 worse)
14-day window after vs. before — correlation, not proof.
Aug 23
LISTING
Introduction changed
33 → 82 characters
− Free Helpdesk & Live Chat with AI
+ AI-native customer support, supervised by experts so tickets resolve, not deflect.
▼ avg position 27.1 → 33.7 across 105 tracked keywords (6.6 worse)
14-day window after vs. before — correlation, not proof.
Aug 23
MEDIA
App Icon changed
The listing icon image was replaced.
▼ avg position 27.1 → 33.7 across 105 tracked keywords (6.6 worse)
14-day window after vs. before — correlation, not proof.
Aug 23
LISTING
Title changed
− Kim: AI Helpdesk & live chat
+ Kim‑Managed AI Native Support
▼ avg position 27.1 → 33.7 across 105 tracked keywords (6.6 worse)
14-day window after vs. before — correlation, not proof.
7 events since tracking began← Last 90 days
Rankings
Click a row to chart it| Keyword | Rank | Δ 30d | 90d |
|---|---|---|---|
| HelpdeskCATEGORYIN CHART | #53 | ▼ 12 | |
| native translation support | #7 | ▼ 2 | |
| support inbox management | #11 | ▼ 4 | |
| native advertising | #14 | ▲ 2 | |
| spf dkim dmarc | #14 | — | |
| support request management | #18 | ▼ 11 | |
| support ticket management | #20 | ▼ 8 | |
| spf dkim dmarc checker | #21 | — | |
| ai support tool | #22 | ▲ 7 | |
| native language writing | #22 | ▼ 1 |
105 keywords tracked · showing top 10All keywords →