Richpanel: AI Customer Support

by Richpanel IncHelpdesk · #13 in category

View on App Store

Tracking since Dec 3, 2025

Visibility

▼ 1 vs 30d ago

Avg. keyword position

29.0

▼ 0.6 positions worse

Rating · Reviews

4.9 ★ · 137

▬ no new reviews in 30d

Category rank

#13 Helpdesk

▼ 4 places worse

Performance vs. changes

Rank timeline, annotated with every listing & review event

Dots on the line are listing & review events — hover one for the change and its 14-day impact. Click a ranking row to focus its line.

Change log

Aug 24

PRICING

Pricing plans changed

PRO: $828/yr → $89/mo · PRO MAX: $119/mo → $1188/yr · Self Service: $119/mo → $1188/yr · Self Service, PRO, PRO MAX updated

▲ avg position 29.1 → 28.7 across 1684 tracked keywords (0.4 better)

14-day window after vs. before — correlation, not proof.

Aug 24

SEO

Meta Description changed

− ~~Most loved Customer Service & Ticketing App for Shopify merchants. 100+ 5 star reviews. Manage All Channels. Respond Faster. Increase Customer Loyalty.~~

+ Richpanel is an AI-native helpdesk for Shopify brands. AI agents resolve orders, returns, refunds and subscriptions end to end, with guardrails you control.

▲ avg position 29.1 → 28.7 across 1684 tracked keywords (0.4 better)

14-day window after vs. before — correlation, not proof.

Aug 24

SEO

Title Tag changed

− ~~Richpanel: AI Customer Support - Cut costs, reduce tickets & delight customers with AI support | Shopify App Store~~

+ Richpanel: AI Customer Support - AI agents that resolve tickets end to end, with an... | Shopify App Store

▲ avg position 29.1 → 28.7 across 1684 tracked keywords (0.4 better)

14-day window after vs. before — correlation, not proof.

Aug 24

LISTING

Details changed

455 → 495 characters

− ~~The complete customer service platform. Automate repetitive queries with the Self-Service portal and let customers get instant resolutions 2…~~

+ Richpanel is an AI-native helpdesk. A manager AI studies your tickets and policies, then writes and tunes the playbooks your AI agents follo…

▲ avg position 29.1 → 28.7 across 1684 tracked keywords (0.4 better)

14-day window after vs. before — correlation, not proof.

Aug 24

LISTING

Introduction changed

91 → 96 characters

− ~~Cut Costs, Reduce Tickets & Delight Your Customers With the AI-First Self-Service Platform.~~

+ An AI support team that resolves tickets end to end. A manager AI trains it and checks its work.

▲ avg position 29.1 → 28.7 across 1684 tracked keywords (0.4 better)

14-day window after vs. before — correlation, not proof.

5 events since tracking began← Last 90 days

Rankings

Click a row to chart it

Keyword	Rank	Δ 30d
HelpdeskCATEGORYIN CHART	#13	▼ 4
ChatCATEGORY	#49	▼ 17
24/7 customer support	#1	▬ 0
ai call support	#1	▲ 1
ai customer support	#1	▬ 0
ai delivery support	#1	▬ 0
ai product support	#1	▬ 0
ai support tool	#1	▬ 0
chatbot customer support	#1	▲ 1
customer chat support	#1	▬ 0

1,684 keywords tracked · showing top 10All keywords →